The Coat & Bear, Newbury – Access Statement
Contact telephone & email address
Address: The Coat & Bear, 28 Bartholomew Street, Newbury, Berkshire RG14 5EU
Telephone: 01635 243 690
Email: reservations.newbury@heartwoodinns.com
Web: www.coatandbearnewbury.com
What3words: chill.charge.drill
Introduction
A 26-bedroom, pub hotel and restaurant, owned and operated by Heartwood Inns Limited, in the centre of Newbury, Berkshire.
Recently refurbished to a four-star standard of accommodation and with a pub and restaurant in keeping with Heartwood Inns.
Pre-arrival
Information can be found on: www.coatandbearnewbury.com
Telephone: 01635 243 690
Email: reservations.newbury@heartwoodinns.com
The Inn is located on Batholomew Street, opposite the Kennet Centre Multi Storey Car Park.
Taxis can be ordered from the Inn and our Team are pleased to help with this.
Arrival & car parking facilities
A small car park with 12 spaces is at the rear of the Inn, accessed off Oddfellows Road.
This is a tarmac surface with clearly marked bays.
There is one accessible parking bay in the car park.
We do not reserve car parking spaces, they are provided on a first come, first served basis.
The closest pay and display car park is:
- Kennet Centre Multi Storey Car Park: RG14 5BN: 1 minutes’ walk. 24-hour access
Accessible parking is available as is EV charging – all subject to availability.
Access to the Inn for accommodation guests can be from the rear of the Inn, up six paved steps or a sloped ramp to the rear door.
An intercom is available to connect with a member of the Team or if you have already registered, your room key / digital key will activate the rear door.
The door opens outwards and is not motorised. There is a slight lip over the threshold as you enter the building.
There is a coir mat surface to a second inner door, which opens inwards, over a slight lip onto the inner courtyard, a flat paved surface, uncovered, leading to a third door, which opens outwards, over a slight lip leading to the Inn registration.
Staff are always on duty to assist if required and, as a minimum, will be located at the restaurant host stand and main bar.
Main entrance
The main entrance of the Inn is on Bartholomew Street at the front of the building.
There are separate entrances for the pub and accommodation.
Access to the pub is through a set of double doors, off Bartholomew Street and onto a coir matted surface.
An inner door opening inwards gives access to the pub up a slight ramp onto a level timber floor.
Access to the bedrooms is up one step, to a door which opens inwards onto a coir matted surface and a second inner door, which opens outwards. The door is not motorised.
The coir matted surface in the entrance way leads onto a level timber floor.
An intercom is available to connect with a member of the Team or if you have already registered, your room key / digital key will activate the front door.
Staff are always on duty to assist if required and, as a minimum, will be located at the restaurant host stand and main bar.
Registration
Guests who have booked overnight accommodation can register either at our reception desk or we can complete the registration process at a table.
Our registration process is paperless and is completed on one of our portable tablets.
Room keys are available either as a digital key on your mobile phone or as a credit card size plastic key.
Both will provide access to your bedroom and any other door required to give access to your room or the pub.
The Ground Floor
The Pub and Restaurant are located on the ground floor.
Level access is provided throughout Floor surfaces are timber.
Access to the pub from our bedrooms is through an outward opening motorised door, accessed using your room key or digital key. A slight ramp leads to the pub area.
Seating is available in various spaces around the bar and restaurant.
We are dog friendly and allow dogs in the certain areas of the bar. Assistance Dogs are welcome in the restaurant area whereas unfortunately pets are not permitted.
Background music is played continually at low volume.
There is ample space in which to move around and seating can be moved to accommodate as necessary.
Waiter service is offered throughout the ground floor and specific dietary needs are catered for.
A ‘no smoking’ policy is in effect throughout. This policy includes the smoking of e-cigarettes and any such similar devices as well as all other tobacco products.
Baby changing facilities are available in the Accessible Toilet.
Toilet facilities
There are ladies, gentlemen’s and accessible toilets on the ground floor, situated to the rear of the pub.
The accessible toilet has a wooden floor surface, emergency pull cord and baby changing facilities. Support rails are situated in the disabled access toilet as well as coat hooks.
Bedrooms
There are 26 bedrooms at the Inn, spread over 2 floors.
There are 12 rooms on the ground floor and 14 rooms on the first floor.
Our courtyard view rooms, (5 rooms in total) have wooden floors in the bedrooms and tiled bathroom floors.
All other ground floor rooms have carpeted floors in the bedrooms and tiled floors in the bathroom.
First floor rooms are carpeted in the bedroom and tiled in the bathrooms.
Some, but not all, beds can be either doubles or twins.
Some rooms have pull out beds for children, up to the age of 12 years.
All rooms will accommodate a baby cot.
Please ask for room specifications at the point of booking if you have specific requests.
Corridor floors are carpeted and level throughout.
Access to first floor rooms is via the main stair case – we do not have a lift.
Please advise us on booking if you have any concerns and we can advise on the most appropriate room types to book if you have any mobility concerns.
Access to the pub from our bedrooms is through an outward opening motorised door, accessed using your room key or digital key. A slight ramp leads to the pub area.
All our bedrooms have seating at the desk and other seating subject to the room type. A tea tray with a selection of items is in each room along with a cordless kettle, iron and board, television with casting solution.
There is a safe in each room and a fridge in which we provide bottled water.
We do not provide room service.
Well behaved dogs and assistance dogs are welcome.
If advised of assistance being required in the event of an emergency, a staff member will knock on the bedroom door to assist with any evacuation.
The Inn is staffed throughout the day and night and should you require any assistance to evacuate the building, please let our team know on arrival or at registration.
All bedrooms and corridors are designated as non-smoking areas. This policy includes the smoking of e-cigarettes and any such similar devices as well as all other tobacco products.
Bathrooms and bathrooms
All bedrooms have en-suite bathrooms which, due to the age of the building, vary in shape and size. All rooms have a walk-in shower with a small step for access.
Our Really Fancy, Luxe and Grand rooms also have a feature bath in the bathroom.
Accessible room
We have one accessible bedroom on the ground floor. The bed can be either set as a superking or two twin beds.
The bathroom is an accessible wetroom with grabrails.
Fire Alarm
The Inn has a fully audible fire alarm with sounders positioned around the building. In the event of the alarm being triggered you are asked to evacuate the building to the fire assembly point.
The alarm can be raised at the break glass points positioned around the building or by contacting a member of the Inn Team.
For guests who are staying overnight, a portable “deafguard” system is available from our Host station should you be hard of hearing.
The fire alarm is tested weekly, usually on a Tuesday.
Contact telephone & email address
Address: The Coat & Bear, 28 Bartholomew Street, Newbury, Berkshire RG14 5EU
Telephone: 01635 243 690
Email: reservations.newbury@heartwoodinns.com
Web: www.coatandbearnewbury.com
What3words: chill.charge.drill
Grid references
SU 47007 66929
Northings (Y): 166929. Eastings (X) : 447007
Decimal
Latitude: 51.399453
Longitude: -1.3256807
Degrees, minutes, seconds:
Latitude: 51 o 23’58”N
Longitude: 001 o 19’32”W
Hours of operation
365 days per year, 24 hours per day